John Wiley & Sons Inc
Bringing Peace Into the Room. How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution, Hardback/***
238,99 lei
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This is the first book to address exclusively the most important factor in successful dispute resolution: the personal qualities of the conflict resolution professional, the mediator, arbitrator, neutral, organizational consultant, or therapist who must intervene in any kind of problem at work or at home.
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